Privacy Policy

Last Updated: December 2024

At Roman Shop, we believe that creating your perfect Christmas atmosphere should be a magical and secure experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at christmasdecorates.com and make purchases from our festive collections.

1. Information We Collect

To provide you with the best possible Christmas shopping experience, we collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, and phone number when you place an order
• Payment Information: Credit/debit card details (processed securely through our payment partners) or PayPal account information
• Technical Data: IP address, browser type, device information, and browsing behaviour on our site
• Communication Data: Any correspondence with our customer service team at [email protected]
• Preferences: Your interests in specific Christmas decoration categories such as Christmas Trees, Christmas Lights, or Christmas Wreaths and Garlands

2. How We Use Your Information

We use your personal information with the same care we apply to curating our Christmas decorations:

• Process and ship your orders for Christmas decorations worldwide (excluding some remote areas in Asia)
• Provide customer support and respond to your inquiries
• Send order confirmations and shipping updates
• Process payments securely through our encrypted payment gateways
• Improve our website and Christmas product offerings
• Comply with legal obligations and prevent fraud

3. Data Sharing and Disclosure

We treat your data with the same dedication to quality that defines our Christmas decorations:

• Payment Processors: We share necessary payment information with trusted partners like Visa, MasterCard, JCB, and PayPal to complete your transactions
• Shipping Partners: We provide shipping information to delivery services like EMS to ensure your Christmas decorations arrive safely
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Based in Glasgow and serving customers globally, we implement robust security measures:

• All transactions are encrypted using SSL technology
• Payment details are processed through secure payment gateways – we never store full payment information on our servers
• Personal data is stored on secure servers with limited access
• We retain your information only as long as necessary to provide our services and comply with legal obligations
• Data is stored in compliance with UK and EU data protection regulations

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct any inaccurate information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Objection: Object to certain types of processing
• Data Portability: Request transfer of your data to another service provider
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Like carefully placed Christmas ornaments, we use cookies to enhance your browsing experience:

• Essential Cookies: Required for basic site functionality and secure shopping cart operations
• Analytical Cookies: Help us understand how customers interact with our Christmas decoration collections
• Preference Cookies: Remember your settings and preferences for future visits
• Marketing Cookies: Used to show relevant Christmas decoration offers (with your consent)

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your shopping experience.

7. International Data Transfers

As we ship Christmas decorations globally (excluding some remote areas in Asia), your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable laws.

8. Children’s Privacy

Our website and Christmas decorations are intended for customers who are at least 16 years old. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy as our Christmas offerings evolve. The most current version will always be posted on our website with the effective date.

10. Contact Us

At Roman Shop, we’re committed to making your Christmas decorating experience as secure as it is magical. Thank you for trusting us with your holiday celebrations.

Roman Shop – Creating Magical Christmas Memories Since 2025!