Term and Conditions

1. Introduction

Welcome to Roman Shop! These Terms and Conditions govern your use of our website christmasdecorates.com and your purchase of our magical Christmas decorations. By accessing our website and making a purchase, you agree to be bound by these terms.

At Roman Shop, we’re committed to creating magical Christmas memories since 2025. Our carefully curated collections bring the warmth and joy of Christmas directly to your home.

2. User Responsibilities and Account Terms

2.1 User Obligations

When using our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use our website only for lawful purposes
• Not attempt to interfere with website functionality or security

2.2 Age Requirement

You must be at least 18 years old to place an order on our website. By placing an order, you confirm that you meet this age requirement.

3. Products and Services Description

3.1 Product Availability

We offer carefully selected Christmas decorations including:

• Christmas Indoor Decor
• Christmas Lights
• Christmas Outdoor Decor
• Christmas Tree Stands
• Christmas Trees
• Christmas Wreaths and Garlands

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

3.2 Product Information

We make every effort to display our products accurately. However, slight variations in colour or appearance may occur due to monitor settings and photographic lighting.

4. Order and Payment Terms

4.1 Order Process

Your order represents an offer to purchase our products. We reserve the right to accept or decline orders at our discretion. Order acceptance occurs when we send your order confirmation email.

4.2 Pricing

All prices are in British Pounds (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

4.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order placement. By providing payment information, you confirm that you are authorized to use the payment method.

4.4 Order Processing and Shipping

We process orders within 1-2 business days. We offer two shipping options:

• Standard Shipping – £12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping – For orders over £50 via EMS (15-25 business days after dispatch)

We ship worldwide except for some Asian countries and remote locations. Delivery times may vary during peak seasons.

5. Returns and Refunds

5.1 Returns Policy

We accept returns within 15 days of delivery. To be eligible for return, items must be:

• Unused and in original condition
• In original packaging with all tags attached
• Accompanied by original receipt or proof of purchase

5.2 Non-Returnable Items

The following items cannot be returned for hygiene and safety reasons:

• Christmas Trees (due to size and assembly requirements)
• Christmas Wreaths and Garlands (seasonal items)
• Assembled, used, or damaged items
• Personalized or custom-made decorations

Christmas Tree Stands, Christmas Lights, and Christmas Outdoor Decor can be returned if in original condition.

5.3 Return Process

To return an item:

1. Email us at [email protected] within 15 days of delivery
2. Include your order number, items to return, and reason for return
3. We will provide a Return Authorization Number and instructions
4. Package the item securely in original packaging
5. Ship to our Glasgow address using a trackable service

5.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect your return. Original shipping fees are non-refundable for changed mind returns.

6. Intellectual Property

All content on our website, including text, graphics, logos, images, and product descriptions, is the property of Roman Shop and protected by copyright laws. You may not use, reproduce, or distribute any content without our written permission.

The “Roman Shop” name and logo are trademarks of our company. All other trademarks are the property of their respective owners.

7. Limitation of Liability

7.1 General Limitation

Roman Shop shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Your use or inability to use our website
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions
• Any other matter relating to our website or products

7.2 Maximum Liability

Our maximum liability to you for any claim relating to these terms or your use of our website shall not exceed the purchase price of the products in question.

7.3 Consumer Rights

This limitation of liability does not affect your statutory rights as a consumer.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your data. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of Scotland. Any disputes shall be subject to the exclusive jurisdiction of the Scottish courts.

We encourage you to contact us first if you have any concerns. Our goal is to resolve disputes amicably and efficiently.

10. Changes to Terms and Conditions

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. We will notify registered users of significant changes via email.

Your continued use of our website after changes constitutes acceptance of the revised terms.

11. Contact Information

12. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Thank you for choosing Roman Shop to be part of your holiday celebrations. We’re committed to ensuring your Christmas decorating experience is as joyful and magical as possible.

Roman Shop – Creating Magical Christmas Memories Since 2025!